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Amica Insurance: Coverage, Rates, and Reviews

Amica Insurance is a well-known insurance company that has been providing insurance services for over a century. Founded in 1907 in Providence, RI, Amica is the oldest mutual insurance company that is known for superior customer service and financial stability. Amica offers a range of insurance products, including auto, home, and life insurance, to its customers.

Amica has consistently been ranked as one of the top insurance companies in the US. In the Forbes survey, Amica placed in the top 20 in four of seven categories, including auto, home, renters, and permanent life insurance. The independent survey received feedback from more than 16,000 customers on insurance company performance across eight metrics, including overall satisfaction and the likelihood of customers to recommend the company to others. Amica's focus on customer satisfaction is evident in its high rankings in the survey.

Overall, Amica Insurance is a reliable and trustworthy insurance company that has a long-standing reputation for excellent customer service and financial stability. Its range of insurance products and consistent high rankings in independent surveys make it a top choice for consumers looking for insurance coverage.

Ratings and Reviews

Amica Insurance has received high ratings and positive reviews from various sources. Here is a summary of some of the ratings and reviews:

  • J.D. Power: In the 2021 U.S. Insurance Shopping Study, Amica Mutual ranked second-highest among auto insurance providers in overall customer satisfaction. Amica also received the highest score in the website/app factor.

  • NerdWallet: Amica Auto Insurance received a rating of 4.5 out of 5 stars for overall performance in NerdWallet's 2023 review. The review notes that Amica has fewer customer complaints compared to other companies of its size and has high customer satisfaction ratings.

  • ConsumerAffairs: Amica Insurance has an overall rating of 4.5 out of 5 stars on ConsumerAffairs based on more than 250 reviews. Customers praise Amica's excellent customer service, quick claims handling, and competitive pricing.

  • U.S. News: Amica Homeowners Insurance is tied for fifth place in U.S. News' Best Homeowners Insurance Companies of 2023 ratings. Amica is also tied for fifth place in the Cheapest Homeowners Insurance Companies of 2023 ratings.

Based on these ratings and reviews, it is clear that Amica Insurance is a top-performing insurance provider that offers excellent customer service, competitive pricing, and quick claims handling.

History of Amica Insurance

Founding and Early Years

Amica Insurance, also known as the Automobile Mutual Insurance Company of America, was founded in Providence, Rhode Island, in 1907 by A.T. Vigneron. Amica was established as a mutual insurance company, which meant that the company was owned by policyholders rather than stockholders.

In its early years, Amica provided automobile insurance coverage to policyholders in Rhode Island and Massachusetts. The company's focus on providing exceptional customer service and financial strength helped it grow in popularity among policyholders.

Expansion and Growth

In 1941, Amica opened its first branch office in Boston, Massachusetts, marking the beginning of its expansion outside of Rhode Island. Over the years, the company continued to expand its product offerings beyond automobile insurance, adding homeowners, personal excess liability, marine, and life insurance products.

Amica's commitment to providing excellent customer service has been recognized by various organizations. For example, J.D. Power has consistently ranked Amica as one of the top insurers in the country for customer satisfaction. Additionally, Amica has received an A+ rating from A.M. Best for its financial strength.

Today, Amica Insurance has over 44 locations nationwide and continues to provide policyholders with personalized insurance coverage and exceptional customer service.

Amica Insurance Products and Services

Amica Insurance is a well-known insurance company that offers a wide range of insurance products and services. They provide auto, home, life, and retirement planning insurance options.

Auto Insurance

Amica offers personalized auto coverage to meet the needs of their customers. They provide a variety of coverage options, including liability, collision, and comprehensive coverage. They also offer several discounts, such as good driver discounts, multi-car discounts, and loyalty discounts.

AMICA Average Texas Auto Insurance Rates

City Average Annual AMICA Auto Insurance Rate
Corpus Christi $2986
Richmond $2750
Dallas $2644
El Paso $2565
Brownsville $2494
Edinburg $2494
Corpus Christi $2488
Houston $2419
Fort Worth $2405
Beaumont $2308
Richmond $2291
Galveston $2253
McKinney $2240
Dallas $2203
Denton $2190
Angleton $2165
El Paso $2138
Brownsville $2078
Edinburg $2078
Houston $2016
Fort Worth $2005
Beaumont $1924
San Antonio $1918
Conroe $1917
Galveston $1878
McKinney $1868
Denton $1825
Angleton $1803
Laredo $1767
Austin $1739
Lubbock $1688
Georgetown $1664
San Antonio $1600
Conroe $1597
Waco $1481
Laredo $1472
Austin $1448
Lubbock $1408
Georgetown $1389
Belton $1280
Waco $1234
Belton $1066

Home Insurance

Amica provides comprehensive home insurance coverage to protect their customers' homes and personal property. Their coverage options include dwelling coverage, personal property coverage, liability coverage, and more. They also offer several discounts, including home security discounts, new home discounts, and loyalty discounts.

AMICA Average Texas Homeowners Insurance Rates

City Average Annual AMICA Homeowner Insurance Rate
Houston $2272
Dallas $2496
Fort Worth $1720
San Antonio $1815
Austin $1337
Mckinney $1650
Edinburg $2247
El Paso $1134
Denton $1601
Richmond $2245
Conroe $1494
Georgetown $1048
Brownsville $3285
Angleton $3546
Corpus Christi $4669
Belton $995
Galveston $3660
Lubbock $1672
Laredo $1317
Beaumont $3285
Waco $1788

 

 

 

AMICA Average Texas Condo Insurance Rates

City Average Annual AMICA Condominium Insurance Rate
Houston $1356
Dallas $1149
Fort Worth $1198
San Antonio $1211
Austin $1011
McKinney $927
Edinburg $1553
El Paso $1360
Denton $976
Richmond $1222
Conroe $1099
Georgetown $886
Brownsville $1596
Angleton $1350
Corpus Christi $1912
Belton $980
Galveston $1639
Lubbock $1287
Laredo $924
Beaumont $1596
Waco $997

AMICA Homeowners Insurance Policy Coverage Comparisons

Named Peril AMICA Basic Form Coverage HO-A (H0-1) AMICA Broad Form Coverage HO-A+ (HO-2) AMICA Special Form Coverage HO-B (HO-3)
Fire Yes Yes Yes
Lightning Yes Yes Yes
Riot and Civil Commotion Yes Yes Yes
Explosions Yes Yes Yes
Wind and Hail Yes Yes Yes
Smoke Yes Yes Yes
Sprinkler Leak Yes Yes Yes
Sinkhole Collapse Yes Yes Yes
Volcano Yes Yes Yes
Vehicles and Aircraft Yes Yes Yes
Vandalism Yes Yes Yes
Water Damage No Yes Yes
Weight of Snow or Ice/Sleet No Yes Yes
Falling Objects No Yes Yes
Glass No Yes Yes
Collapse No Yes Yes
Theft and Burglary No No Yes
Full Glass Coverage No No Yes
Leaky Roof No No Yes
Pretty Much Everything Else* No No Yes

AMICA Homeowners Policy Exclusions

AMICA may exclude coverage for specific losses. Even the most comprehensive all-risk policy will exclude certain types of loss or damage.

Common exclusions include:
  • Flood
  • Earthquakes
  • Termites, insects, rats, or mice
  • Freezing pipes while your house is unoccupied
  • Losses if your house is vacant for the number of days specified by your policy
  • Wear and tear or maintenance
  • Wind or hail damage to trees and shrubs
  • Mold, except necessary costs to repair or replace property damage caused by a covered water loss and
    water damage resulting from continuous and repeated leakage or seepage.
AMICA may allow you to buy full or limited coverage for excluded perils, such as:
  • Flood
  • Earthquakes
  • Continuous and repeated leakage or seepage of water
  • Vacant property
  • Mold remediation

HO-C Policies in Texas

While most people find HO-B policies to be sufficient, there is one policy that covers more, the HO-C covers all perils and contents. There are the usual exclusions, but if you have great credit and need additional no-fuss coverage for personal property damages, it may be the way to go.


Life Insurance

Amica offers both term and whole life insurance policies to help their customers protect their loved ones. Their term life insurance policies provide coverage for a specific period of time, while their whole life insurance policies provide coverage for the lifetime of the policyholder. They also offer several riders, such as accidental death and dismemberment riders and long-term care riders.

Retirement Planning

Amica also provides retirement planning services to help their customers plan for their future. They offer several retirement planning options, including annuities, IRAs, and 401(k) plans. They also offer several investment options, such as mutual funds and stocks.

Overall, Amica Insurance provides a wide range of insurance products and services to meet the needs of their customers. They offer personalized coverage options, several discounts, and retirement planning services to help their customers protect their assets and plan for their future.

AMICA Average Texas Renters Insurance Rates

City Average Annual AMICA Renters Insurance Rate
Houston $273
Dallas $220
Fort Worth $220
San Antonio $337
Austin $207
McKinney $186
Edinburg $287
El Paso $301
Denton $186
Richmond $207
Conroe $220
Georgetown $186
Brownsville $186
Angleton $220
Corpus Christi $220
Belton $186
Galveston $220
Lubbock $282
Laredo $186
Beaumont $186
Waco $207

Amica Insurance Customer Service

Amica Insurance is known for its excellent customer service. The company offers a variety of options for customers to get in touch with them, including phone, email, and live chat. They also have local offices that customers can visit in person.

Claims Process

Amica Insurance has a straightforward claims process. Customers can file a claim online, over the phone, or through the Amica app. Once the claim is filed, a claims adjuster will be assigned to the case. The adjuster will then work with the customer to assess the damage and determine the appropriate course of action.

Amica Insurance also offers a direct repair program, which allows customers to have their vehicles repaired at a network of pre-approved shops. This can help streamline the claims process and get customers back on the road faster.

Customer Reviews

Customers have consistently praised Amica Insurance for their excellent customer service. Many customers have noted that the company's representatives are knowledgeable, friendly, and responsive. Additionally, Amica Insurance has received high marks for their claims handling process.

However, some customers have noted that Amica Insurance's premiums can be higher than those of other insurance companies. It's important for customers to compare rates and coverage options before making a decision.

Overall, Amica Insurance's customer service is one of the company's strongest attributes. Their claims process is straightforward, and customers have consistently praised the company's representatives for their knowledge and responsiveness.

Amica Insurance Financial Strength

Amica Insurance has a strong financial position, which is an important factor to consider when choosing an insurance provider. In this section, we will explore the financial stability of Amica Insurance.

Financial Stability

As of December 31, 2021, Amica Insurance had assets worth $5.8 billion and policy counts of 1.4 million. These figures indicate that Amica is a financially stable and reliable insurance provider.

Amica Insurance is rated A+ (Superior) by A.M. Best, which is one of the most respected insurance rating agencies in the world. This rating reflects Amica's strong financial position and its ability to meet its financial obligations to policyholders.

In addition to its strong financial position, Amica Insurance has a long history of financial stability. The company has been in business for over 100 years and has weathered many economic downturns and financial crises. This track record of stability is a testament to Amica's financial strength and its commitment to providing reliable insurance coverage to its policyholders.

Overall, Amica Insurance's financial strength is a key reason why it is a popular choice among consumers looking for a reliable and stable insurance provider.

Amica Insurance Community Involvement

Amica Insurance is a company that is committed to giving back to the community. They have several initiatives that are aimed at making a positive impact on the lives of people in the communities they serve. Here are some of the ways Amica Insurance is involved in the community:

Charitable Giving

Amica Companies Foundation provides support to programs that align with their charitable giving mission statement. These programs may fall under the following categories: Basic needs and community development, education, health, arts and culture, and community and public affairs. The foundation generally does not provide support to political organizations or campaigns, religious organizations, or individuals.

Partnership with MADD

Amica is proud to partner with Mothers Against Drunk Driving (MADD) to support its Power of You(th) program. As an insurance company, Amica sees firsthand the importance of safe driving practices. The Power of You(th) program is aimed at educating young drivers about the dangers of drunk driving and empowering them to make responsible decisions behind the wheel.

Volunteerism

Amica encourages its employees to give back to the community through volunteerism. The company has a Volunteer Time Off (VTO) program that allows employees to take paid time off to volunteer at nonprofit organizations. In addition, Amica has a Dollars for Doers program that provides financial support to nonprofit organizations where employees volunteer their time.

Disaster Response

Amica Insurance is committed to helping communities recover from natural disasters. The company has a Disaster Response Team that is trained to provide assistance to customers and communities affected by natural disasters. The team provides emergency supplies, temporary housing, and other support to help people get back on their feet after a disaster.

Overall, Amica Insurance is a company that is dedicated to making a positive impact on the communities they serve. Through charitable giving, partnerships, volunteerism, and disaster response, Amica is committed to being a responsible corporate citizen.